Leading insurance grievance: delays in claims handling

What are the biggest beefs against insurance companies, and which types of coverage cause consumers the most grief?

The National Association of Insurance Commissioners, which collects data from state regulators, said the leading complaint as of Aug. 24 was delays in claims handling, accounting for 18.7 percent of grievances, followed by claims denials, which represented 18.2 percent of complaints.

Policyholders complained most often about their accident and health coverage, accounting for 37.5 percent of complaints, followed by auto coverage, at 35 percent, and homeowners, at 12.5 percent...

Chicago Tribune: Leading insurance grievance: delays in claims handling