The survey of clients conducted by the non-life insurance company BTA Draudimas revealed that 85% of the respondents do not use insurance services on the Internet.
68% of these people are not even aware of the possibility to insure themselves via the Internet. The results of the survey showed that 19% of respondents think that they would be unable to perform the procedures of insurance on the Internet properly.
Meanwhile, 13% of people stated that they managed no financial transactions via the Internet.
BTA Draudimas conducted the survey of its clients on September 1-15. It surveyed over 2,000 clients in the major cities and town of Lithuania.
"The survey shows that the residents of Lithuania are not well-informed about the opportunities to manage their affairs on the Internet. We do believe that the insurance on the Internet is indeed very beneficial and timely service for active persons," told Arnis Zekunde, CEO of BTA Draudimas.
