Insurers Can Vary Much in Quality

Any company that does millions of dollars in business can expect a few complaints. But some life insurance companies – including three under the umbrella of the highest-profile insurer in Indiana – have racked up dozens of times as many complaints as expected for their share of the market.

One, Washington National Insurance, averaged 60 times the number of complaints for its share of Hoosier life insurance between 2004 and 2006. That was the highest average among the more than 200 life insurance companies with complaints reviewed by The Journal Gazette.

Insurers Can Vary Much in Quality
Source: Journal Gazette